Building High Performance Cultures

Most businesses don't have a leadership problem, they have a management addiction. 

In this episode of FFS, host Rachael Chadwick Harrison sits down with Sarah Gardiner, Director of Strategy at the British Business Bank, to talk about the real difference between businesses that are managed and those that are truly led. Drawing on close to thirty years across banking, fintech and strategy, including turning around an underperforming Clydesdale branch and senior leadership at fintech CIC Fair For You, Sarah shares why coaching pays off, how culture shows up in the numbers, and why the businesses that scale are the ones where people grow faster than the problems.